Sales Policy for Vicasopic – Effective as of January 6, 2025
At Vicasopic, we are committed to providing high-quality premium food products that meet the needs of our valued customers. Our Sales Policy outlines the terms and conditions that apply to purchases made on our website (vicasopic.com). By making a purchase, you agree to be bound by these terms and conditions.
1. General Terms
By placing an order on Vicasopic.com, you agree to comply with our Sales Policy, along with our Terms and Conditions and Privacy Policy. These policies apply to all sales, whether you are purchasing as a registered customer or as a guest.
2. Product Availability
- Availability: All products listed on our website are subject to availability. While we make every effort to ensure accurate stock levels, some items may become unavailable due to high demand, stock issues, or errors.
- Backorders: In the event that an item is out of stock, we will notify you and provide an estimated restock date or offer alternatives, if available.
- Pricing: All prices listed on the website are in U.S. Dollars (USD) and are subject to change without prior notice. Prices do not include applicable taxes, duties, or shipping charges, which will be calculated at checkout.
3. Order Process
- Placing an Order: To make a purchase, simply browse our website and add desired items to your shopping cart. Once you’re ready, proceed to checkout to complete your purchase.
- Order Confirmation: After completing your order, you will receive an order confirmation email containing the details of your purchase, including the product(s) ordered, total price, and estimated shipping time. Please review this information to ensure accuracy.
- Order Acceptance: Your order is not considered accepted until payment has been processed, and you receive an order confirmation email. Vicasopic reserves the right to cancel or reject any order at any time due to pricing errors, product unavailability, or other reasons.
4. Payment Terms
- Accepted Payment Methods: We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options.
- Payment Authorization: By submitting your order, you authorize Vicasopic to charge the total amount due (including applicable taxes and shipping fees) to your chosen payment method.
- Payment Processing: All payments are processed securely using industry-standard encryption. Payment will be processed at the time of order placement or as soon as your order is confirmed.
5. Shipping and Delivery
- Shipping Fees: Shipping charges will be calculated during the checkout process based on the weight of the products, delivery address, and selected shipping method.
- Shipping Time: We provide estimated delivery dates based on your location and the shipping method chosen at checkout. While we aim to ship all orders in a timely manner, delivery times may vary based on factors such as carrier delays or weather conditions.
- International Shipping: At this time, we only offer shipping within the United States. For inquiries about international shipping, please contact our customer support team.
6. Returns and Refunds
For information on how to return a product or request a refund, please refer to our Refund and Returns Policy.
- Return Eligibility: To be eligible for a return, products must meet the conditions outlined in our Refund and Returns Policy.
- Refund Process: Refunds are processed once the returned items are received and inspected. The refund will be issued to the original payment method used.
7. Sales Tax
Sales tax will be added to orders where applicable, in accordance with local, state, and federal tax laws. The tax rate is determined based on the delivery address and will be displayed during the checkout process.
8. Promotions and Discounts
- Coupons and Promotional Offers: Occasionally, we may offer promotional discounts, coupons, or sales events. These offers are subject to specific terms and conditions, which will be clearly stated in the promotion details.
- Coupon Redemption: Coupons or promotional codes must be entered at checkout to apply discounts. Coupons are valid for a limited time and cannot be combined with other offers, unless otherwise stated.
9. Customer Support
Our dedicated customer support team is available to assist you with any questions or issues related to your order. If you have any concerns, please reach out to us:
- Email: info@vicasopic.com
- Phone: (419) 402-4009
- Address: 4567 County Rd #2, Swanton, Ohio (OH), United States
10. Changes to Sales Policy
We reserve the right to modify or update our Sales Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically.
Effective Date: January 6, 2025
Thank you for choosing Vicasopic for your premium food needs. We look forward to providing you with a smooth and satisfying shopping experience. If you have any questions about our Sales Policy, please feel free to contact us.